My download speed is really fast, pushing 10, but my upload speed it rubbish. I don't really understand.
tosscat, upload bandwidth is always a low fraction of your download bandwidth for reasons that belong in the eugene thread. it is designed that way
ali, the A in ADSL stands for asymmetric. not that it matters because Virgin Media does not use ADSL but rather fibre optic as opposed to copper wire and so uses a totally different type of transmission and modem technology than phone line broadband.
I pay for 2MB and get that at all times other than when I am torrenting at peak times
I am on "M" package which is 2meg.
I pay them £26 per month:
Broadband Size: M £18.00
T V Size: L £11.50
Broadband & T V Bundle Saving £-3.50
Am I on best deal? Don't want more channels and they never managed to put a phone in despite about 10 visits..
When I called Virgin, they immediately offered me a 6 month £8 discount, no explanation why. I was then talked into going on to L package (to get faster speed - 10 megs) but not pay more than now. I am trying it out and have someone's name if want to revert to M for the cheaper price.
Anyhow, I need a reliable test site too as am confused about what speed is actually being achieved.
Also, should it be the same on main PC and wireless laptops also or should I expect them to be slower?
Having endured a few minutes of the type of technical support r_c was having, despite explaining I'm pretty savvy at these things running a network for a living, I finally got a loose explanation that they're 'doing upgrades' that will last until the 27th, with random outages in the area to random customers during the period.
Ian, thanks for the modem tip, is that for 20mb or relevant to 10mb too you think? What constitutes 'high speed' when dealing with Virgin?
It is worth having them check your modem, especially if you've been with Virgin awhile! We had apparently been paying for a 20 MB connection on an older cable modem only capable of 10 MB. I got a credit all the way back to when we had started paying for XL, which meant we didn't pay anything at all for several months.
However, my children still complain that Virgin is not giving us anything near 20 MB most days.
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