I've had my Toshiba laptop since December. The charger just broke for the second time. After arguing over the warranty (Toshiba thinks I got the laptop in July 2008, despite the receipt clearly stating that it was December), they've agreed to fix it again free of charge. Fine. Except that I have to send away the entire laptop (useless without the charger, anyway) for at least a week. No laptop = no work. Fortunately, unaesthetic has his Mac, but he's using it to do his own work.
This is very frustrating, not to mention stupid. It will cost Toshiba more to ship the laptop back and forth than to just send me a new charger.
Has anyone had a positive experience with a laptop manufacturer? Once the warranty runs out, it'll be too expensive to pay for repairs. I'll have to buy a new laptop. No way in hell am I going with Toshiba again.
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I'm just annoyed 'cause they could've sent out a new charger yesterday when I called them. It would've been here by now, and it would have cost less than DHL coming to pick up the laptop, then delivering it back. I would understand if it was some complicated problem, but a charger is a charger.
Next time I'm getting a Mac. Unaesthetic's G5 is four years old. It needs more RAM, but other than that, it runs as well as it did when we first bought it. The only reason I'm still using a PC is that I don't have a Mac version of FinalDraft, and it's bloody expensive to buy it.
I'm inclined to advise you to just get a cheap notebook and then work in the cloud ...
Article 5 of the European Union Product Warranty Directive of 1999 says,
“The seller shall be held liable under Article 3 where the lack of conformity becomes apparent within two years as from delivery of the goods. If, under national legislation, the rights laid down in Article 3(2) are subject to a limitation period, that period shall not expire within a period of two years from the time of delivery.”
Plenty of people discussing this on the interweb if you want to Google around.
I mostly use the laptop to write, so it doesn't need to be massively powerful. But I also have no patience, so if it takes more than a minute to start up and doesn't launch programmes in seconds, I get annoyed with it. A netbook won't do.
Unaesthetic works from home a lot, too. I can't write when he has music on, so I go to a cafe. The laptop needs to be light enough for me to carry it around all day. And while 2kg doesn't sound like a lot, it's like carrying a bag of potatoes. It feels fine when I walk out the door, but 15 minutes later, my shoulder starts to hurt.
I know I'm quite picky. I wouldn't mind paying more for a laptop that won't break. Or if it does break, I want it fixed in a day or two, not a week. I don't think that's too unreasonable. So many people rely on their computers for work. When they break, everything stops. The same goes for broadband.
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Google Docs (browser based, lightning quick)
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Google Gears (allows you to use Google Docs when not connected to the Internet)
The point about using 'cloud' services like Google Docs is that if you computer breaks, or is stolen ... you can log on to your account from any other computer.
I have been thinking about getting a netbook as backup for days like this. The Dell Mini is too small, though. I want something light, but big enough to write. The display on the Dell is less than 9". That's great for checking e-mail and Facebook, but I can't work on something that small. It's like writing on an iPhone.
I do like the Samsung. I've looked at it before. It's slightly bigger than the Dell, but still very light.
On an unrelated note, why do they have to be so damned shiny? The Toshiba is shiny, too. Or it was, before it was covered in scratches and fingerprints. It's not very practical.
They normally have impartial and informative reviews on all things Tech
Never bought a dud product yet when I've read their reviews first.
http://www.trustedreviews.com/laptops/
They seem to break all the time and every one I know who had one had to send it in for repairs at least once.
Shame as the brand Sony used to be be synonymous with Quality Build ...
Will have to take some time to sort this out. Meh.
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