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Tesco Stroud Green - your day of reckoning is coming!
For the third time, a cashier has chosen to ignore my request for two bag points, and given me one. A difference of one penny, which I would have immediately forgiven, if given a simple apology. Instead of which, defensive bluster, as usual.
Duty manager couldn't have cared less. ordered minion to give extra point. Huge puddles everywhere, on a Sunday pm. One, near us, at Customer Services. I pointed this out - someome was, unknowingly standing in it. No warning notice. It's been like this for years. 'Yes,' said manager, without interest, 'Drains', and walked off, making no effort to do anything about it.
Minion handed me the corrected receipt, without even looking at me, laughing with friends. I stared at her. 'Yes?' she asked. My response was bitter: 'No thank you? No apology?' She was incredulous. What had it got to do with her?
Most of the managers, and about half of the staff, are really nice, and try to be helpful. The others are a disgrace.
The reason they should 'give a toss' is because it is their job!
Maybe I've been lucky, or maybe the 1p point isn't as big a deal to me as to others. I've more often seen customers barely acknowledge the staff, and if they do it's only to complain about things that just don't even register on my radar. I have to say that hearing about people treating cashiers and the like badly is something that really gets my goat (and note, I'm talking about being rude rather than simply asking for an issue to be resolved).
I mean, obviously if there's human poo in an aisle, complain vociferously, but I can't muster the energy to care about 1p, and certainly can't see the justification for being rude to someone and calling the manager over about it. But judging from the general outrage on this board, I am obviously in the minority on this!
So would I.
The staff are lovely at Tesco, treat people how you would like to be treated. If you smile you will usually get a smile back, treat people with respect and you will get it back.
A lot of people treat the staff really rudely there and I guess you are one of those people.
Get over yourself.
While some of the staff are very pleasant and professional, the unpleasant and unhelpful ones make customers feel like they are wasting their time and perhaps interrupting their day. Plus I have found the place to be dirty, disorganised and understaffed.
I would rather go up to Crocuh End and use the Tesco there, or the Budgen or the Waitrose - the difference between these stores and the one on SGR is huge.
If I want a well stocked supermarket I favour Morrisons, or Sainsburys in Green Lanes, both have a wide selection of fresh produce and a good butchers counter. Crouch End is a must for the greengrocers - which I'm always banging on about - and Dunn's for a cream cake as a Saturday teatime treat.