bad tv reception

We have terrible TV reception using a NEW (in-built freeview) TV. I spoke to a local aerial installer who said its because they switched off to signal from Alexandra Palace in 2012. And apparently now is having to find a signal from Crystal Palace. We only have a small, interior Indoor Aerial. But on BBC 1 and 2, the signal is unwatchable. Anyone else have similar problems? Have you installed an aerial on the roof to solve it? Thanks

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