Deposit Dispute

Chunky

Any advice welcome. In summary ...... 1) Deposit held with DPS (DepositProtection Scheme) - have applied for full deposit return back twice and landlord has declined entire deposit both times. 2) At end of tenancy did property check with employee of company (Maintenance guy) who has been our contact throughout. Was told to cancel end of tenancy clean I had lined up and for £50 he and his son would do the clean and we would get entire deposit back. 3) Have entire conversation of 2 recorded on my phone and got him to annotate contract with words to this effect which he did and signed against. Any advice on how to play this? At present it's looking like either the DPS's arbitration services or small claims court.

vetski

If you rented through an agent, they might be able to intervene; otherwise, I think DPS arb is the next place to go. What a bugger for you.

Idoru

Might be worth getting some advice from the Citizens' Advice Bureau too.

Stella

Sorry to hear. Hope you get it all back. I'll keep my fingers crossed. Not sure CAB will help in that matter. Going to the councillor helped me. Maybe worth a try?