BT phone and broadband outage

krappyrubsnif · January 2014

Anyone else lost their BT phone service (and broadband) this morning? No sign of it coming back.

JoeV · January 2014

I'm at work now but I just checked the BT website and I don't see any reports of service being out in FP.

gardener-joe · January 2014

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krappyrubsnif · January 2014

Ever-wonderful BT have told me it will take up to five, yes *five*, days to fix the fault on my phone line which has knocked out my landline, ADSL broadband and Sky Sports in Lorne Road. Is anyone else experiencing problems with the 281 exchange?. A Soviet-era phone company would probably have performed better. I think it's time to change provider to something quicker, more efficient and also most likely cheaper. BT can stuff it's pathetic customer service up its own orifices. Any recommendations?

checkski · January 2014

Hearty agreement re BT.

Sutent · January 2014

Vrigin have always been reliable for me. You can also squeeze good discounts off then too

[Deleted User] · January 2014

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miss annie · January 2014

No problem ever with BT. Virgin are universally slated here and in the real world. I stick with BT because I do like a landline, aged rellies don't like calling mobiles, and the whole package is cheaper than anything I found elsewhere. BT Sport is free from them too if you like that sort of thing.

JoeV · January 2014

The (first) big storm in October knocked out my BT landline and broadband and it took about 10 days to fix. This was a bit long to wait but it was an extraordinary circumstance given the weather and in three years this was the only significant problem I've had. Before that I had Virgin and I can't say enough how terrible the service was, in fact they'll probably write it on my tombstone.

gardener-joe · January 2014

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kittygal · January 2014

I've been with Virgin a year now, phone, tv and broadband. I have had no problems at all but not looking forward to the discount period ending in the summer when the prices go up.

Sutent · January 2014

Kitty speak to retentions before your contract ends. I have managed to get huge discounts from virgin.

[Deleted User] · January 2014

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Sutent · January 2014

Miscara you also have to pay for a BT line in the cost as well

[Deleted User] · January 2014

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yagamuffin · January 2014

Sadly BT and Virgin are still the only real options. Everyone else still uses BT infrastructure from the Exchange to your home so any problem you have would likely still occur with another provider.

[Deleted User] · January 2014

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