What is it about the last couple of months and teeth?
Threads here and here
I changed dentists from my one in Camden to Shah on Stroud Green on the strength of these threads. Went last week and there were no problems with my teeth. Surgery was a bit dated compared to my last one but that isn't a clincher, he was a good guy and people here have no complaints.
After previously recommend them I having a few issues with Hornsey Dental Centre on Hanley Road.
Got a crown done Feb 2009 , got loads of problems with infection 10 months ie Mid December Turns out to be a Root Canal issue so got that Treatment which cost £500 and included drilling through my 9 Month old crown which itself had cost £500.
When I got told I needed a Root canal the Dentist said he would fix the Crown up so it would not be compromised. Got that done last night and they wanted £56 for the work even though I have spent £1000 their already.
Three different Dentists involved and the one who did the crown left just after he told me it would get fixed.
The interesting stuff which has come out this so far is that Private Treatment costs 2.5 times than NHS and has less of a “Guarantee” (ie non) than NHS which is Year see
Form FP17DC is the NHS Dental Plan form which gives you a one Year guarantee.
The lady of who is chasing me for the money is unable to tell me who is responsible ie who I have a contract with. I think they are implying it is each Dentist and they have no responsibility. All very shady.
It will be interesting to see how this pans out.
First step is to follow practice complaints procedure, they it is the Dental Complaints Service and then the BDA.
I really want to see who it is you contract with and what the Ts & Cs are.
Pity as I have found the Dentist okay there and I feel sorry for the one who is loosing out on this from last night.
The “shady” world of Private Dentistry is about to be pursued for answers.
I've got a great dentist but he's not local. I tried a local place and they hurt me, I can't remember which one it was, but it was on Stroud green road. So I went back to my old dentist, when we used to live in West Hampstead.
He's based in Kilburn and he's NHS and he's open on Saturdays. He NEVER causes me any pain. And that's saying something.
Here are his details:
Small hands = serial killer.
@ ActionVerb. I was given the same advice after having a wisdom tooth out about five years ago. Needless to say, I didn't go to the dentist for the next five years. Managed to pluck up the courage to go late last year as one of them was hurting quite a lot - Dr Shah said reassuringly everything was fine and seemed unperturbed by the fact that it hurts sometimes. Most reassuring.
Still in dispute with the Hanley Road crowd.
I am in correspondence with their Practice Manager who is just not getting what the issue is.
I have now got from them their Complaints process which is not much good but has given me the name of the Practice Principle.
I have asked them 4 times for a copy of the Terms and Conditions of Business so it can be clarified who it is that your contracting with i.e. the Practice or the Dentist and what guarantees are in place for Private Patients.
Nothing has been forth coming so I guess I will now try the Practice Principle before moving on to either something legal or the Dental Complaints Service BDA etc.
My issue with Hornsey Dental Centre has moved on a bit. They have agreed to drop the extra £59 charge for the restorative filling in my crown.
But interestingly they have not yet produced and copy of Terms and Conditions of Business and seem to imply that your Contract is with each individual Dentist which is incorrect as you pay the Surgery so I believe the Contract is with the Surgery.
It also seems that there is no guarantee with Private work while there is a 12 month one with the NHS so what is the point of paying double to go Private when the only benefit is that they will see you sooner.
They have agreed to drop the charge “without prejudice on either side” so it will be interesting to see if I will get the check-up letter in 6months!
Make you own conclusion about HDC.
I went to Weston Park yesterday and have always found them reasonable. He was recommending a treatment of building up a chipped tooth, but after we discussed it briefly he simply filed one on the top row. It took only a few seconds and he didn't charge me for it.
Dr Songra if anyone's interested.
Oh dear, I hope no one's used this SGR dentist with the 'dirty surgery'
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