I was so angry at Tesco on SGR yesterday as I found that they don't stock poppies
I dont really care about anyone's personal views on poppies, I think it's the most important day of the year.
So I posted this on the Tesco Facebook page.
Utterly utterly disgusted by tesco, they don't sell or stock poppies at my local store, I asked the manager why and she said she would 'take it under advisement' this is the largest supermarket chain in the country and some stores don't take part in the national day of remembrance. I tweeted them 5 times asking what the company policy on poppies is and nothing no answer, yet they proudly have a poppy on the tesco logo on twitter and facebook.
Received this reply.
Thanks for taking the time to get in touch. I'm really sorry to hear of your displeasure here, though I can very much understand it.
We'd very much like to talk to the store's Management Team in order to look into this further for you. To that end, would you be able to confirm which store it is you visited here?
I hope I hear from you again soon.
I told them and got this back .
Thanks for confirming that for me. I've just spoken with Barbara, one of our Duty Managers in the store, who's asked for me to pass on her apologies. She has been able to confirm that the store don't currently have poppies for sale, but she has assured me that she will be discussing this matter with Marc, the Store Manager. Hopefully, we'll be able to get these in the store soon.
As we really do appreciate your frustration here, I'd like you to know that I've also created a record of this matter which will be reviewed by all relevant teams. That way, we can hopefully avoid something similar from happening again in the future.
I do hope that helps.
Kind regards
David - Customer Care
Fair play to Tesco, and I never thought I would say that.
It's only a small thing but I can't begin to tell you how angry it made me.
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